Jamaica Post Office Hours are 8:00 am Monday through Friday and close at 5:00 pm. Four offices stay open on Saturdays from 9:00 am to 1:00 pm: Greater Portmore, Half-Way-Tree, Constant Spring, and Liguanea. All offices are closed on Sundays and national public holidays.
Summary
- ✓Standard hours are 8:00 am–5:00 pm, Monday to Friday — consistent across all 237 post offices and the Central Sorting Office.
- ✓Four offices open on Saturdays, 9:00 am–1:00 pm — Greater Portmore, Half-Way-Tree, Constant Spring, and Liguanea, per the official Jamaica Post FAQ.
- ✕No Sunday service anywhere — Jamaica Post does not operate on Sundays at any location.
- ✕Closed on all 11 national public holidays — including Good Friday, Easter Monday, Independence Day, and Christmas Day.
- !Postal Agencies keep shorter hours — most agencies operate fewer days per week or split-shift hours of 8 am–12 noon and 1 pm–3 pm.
- →Track and Trace works 24/7 online — visit jamaicapost.gov.jm to check package status any time without visiting an office.
What Are Jamaica Post Office Hours ?
According to the official Jamaica Post About Us page, postal services are offered Monday to Friday, 8:00 am to 5:00 pm. This schedule applies island-wide — from the General Post Office on King Street in Kingston to branch offices in Savanna-la-Mar and Port Antonio. Jamaica Post is one of the few government services in Jamaica that opens at 8:00 am rather than 8:30 am, giving it a half-hour head start on agencies like the Tax Administration Jamaica.
| Monday | 8:00 am – 5:00 pm | Open |
| Tuesday | 8:00 am – 5:00 pm | Open |
| Wednesday | 8:00 am – 5:00 pm | Open |
| Thursday | 8:00 am – 5:00 pm | Open |
| Friday | 8:00 am – 5:00 pm | Open |
| Saturday | 9:00 am – 1:00 pm (4 offices only) | Select Only |
| Sunday | — | Closed |
Tuesday to Thursday between 9:30 am and 12:00 pm sees the lightest foot traffic at most Jamaica Post offices. Avoid Friday afternoons, month-end Mondays, and the days surrounding public holidays — these are peak queuing periods.
“Jamaica Post is more than just mail — we offer bill payments, PO Box rental, expedited domestic and international delivery, and philatelic stamp services, all under one roof.”
— Jamaica Postal Corporation, official About Us pageWhich Jamaica Post Offices Are Open on Saturdays?
According to the official Jamaica Post FAQ page, exactly four post offices open on Saturdays across the island. All four are in the Kingston and St Andrew area and operate from 9:00 am to 1:00 pm. If you need Saturday postal services outside of these four locations, you will need to plan a weekday visit to your nearest branch.
Every other Jamaica Post location — Montego Bay, Ocho Rios, Negril, Mandeville, Spanish Town and all rural offices — is closed on Saturdays. Call ahead to confirm before making a trip: 876-922-9430 or 876-224-4102.
Jamaica Post Offices Across All Parishes
Jamaica Post operates post offices in all 14 parishes, with the highest concentration in Kingston, St Andrew, and St James. Regional offices serve as hubs for their surrounding parishes. All branch offices keep the standard weekday hours of 8:00 am to 5:00 pm unless otherwise noted.
| Parish / Region | Main Office Address | Phone | Saturday |
|---|---|---|---|
| Kingston — General P.O. | 13 King Street, Kingston | 876-221-7548 | Closed |
| Kingston — Central Sorting OfficeHead Office / CSO | 6-10 South Camp Road, Kingston 4 | 876-922-9430 | Closed |
| Kingston — Allman Town | 8 Vincent Street, Allman Town, Kingston 4 | 876-220-9610 | Closed |
| Kingston — Windward Road | 95 Windward Road, Kingston 2 | 876-224-0067 | Closed |
| Kingston — Port Royal | Port Royal P.O., Kingston 2 | 876-224-0008 | Closed |
| St Andrew — Liguanea | 115 Hope Road, Liguanea Post Mall, Kingston 6 | 876-223-3904 | Sat 9am–1pm |
| St Andrew — Constant Spring | Constant Spring Road, St Andrew | 876-922-9430 | Sat 9am–1pm |
| St Andrew — Half-Way-Tree | Half-Way-Tree, St Andrew | 876-922-9430 | Sat 9am–1pm |
| St Catherine — Greater Portmore | 1 Lower West Henderson Blvd, Portmore | 876-220-0029 | Sat 9am–1pm |
| St Catherine — Spanish Town | Spanish Town, St Catherine | 876-403-7021 | Closed |
| St James — Montego Bay No. 1 | Megre Bay Road, Montego Bay | 876-239-0994 | Closed |
| St James — Montego Bay No. 2 | 120 Barnett Street, Montego Bay | 876-239-0995 | Closed |
| St James — Regional Office | Cottage Road, Montego Bay | 876-857-9183 | Closed |
| St Ann — Ocho Rios | Ocho Rios, St Ann | 876-220-1938 | Closed |
| Manchester — Mandeville | Mandeville, Manchester | 876-922-9430 | Closed |
| St Elizabeth — Black River | Black River, St Elizabeth | 876-857-9718 | Closed |
| St Thomas — Morant Bay | Morant Bay, St Thomas | 876-857-5255 | Closed |
| St Mary — Port Maria | Port Maria, St Mary | 876-374-7666 | Closed |
| Portland — Port Antonio | Port Antonio, Portland | 876-922-9430 | Closed |
| Westmoreland — Savanna-la-Mar | Savanna-la-Mar, Westmoreland | 876-922-9430 | Closed |
| Trelawny — Falmouth | Falmouth, Trelawny | 876-922-9430 | Closed |
| Hanover — Lucea | Lucea, Hanover | 876-922-9430 | Closed |
| Norman Manley AirportPhilatelic desk available | Norman Manley International Airport, Kingston | 876-922-9430 | Airport hrs |
For a full list of all 237 post offices by parish, visit the Jamaica Post Locations page and select your parish to see every branch and agency in your area.
What Are Postal Agencies and When Are They Open?
Jamaica Post operates two types of service points: Post Offices and Postal Agencies. Postal Agencies are smaller community outlets that primarily collect and deliver mail and sell postage stamps. They do not offer the full commercial service range of a Post Office. According to the Jamaica Post St Andrew listing on WorkandJam.com, agencies operate on significantly reduced schedules.
| Agency type | Typical days | Typical hours | Services |
|---|---|---|---|
| Full-week agenciese.g. Jack’s Hill, Kintyre | Monday – Friday | 8:00 am – 12 noon 1:00 pm – 3:00 pm |
Mail collection, stamps |
| 3-day agenciese.g. Big Pear Tree, Brandon Hill | Mon, Wed, Fri | 8:00 am – 12 noon 1:00 pm – 2:00 pm |
Mail collection, stamps |
| Limited-hour agenciese.g. Unity | Mon, Wed, Fri | 9:00 am – 12 noon 1:00 pm – 2:00 pm |
Mail collection, stamps |
Postal Agencies cannot accept parcels, process EMS, issue bill payments, or rent PO Boxes. If you need any of these services, you must visit a full Post Office — not a Postal Agency. Call 876-224-4102 to confirm which services are available at your nearest location.
What Services Does Jamaica Post Offer?
Jamaica Post has expanded significantly beyond traditional mail. As of , post offices offer a full suite of logistics, payment, and philatelic services. Understanding what’s available saves you from making unnecessary trips — several services can be done online or through faster private couriers.
What Jamaica Post Does Not Offer
Jamaica Post cannot hold packages indefinitely. If a parcel arrives at a post office and you fail to collect it within the specified period, it may be returned to sender. Jamaica Post also does not accept jewellery, body spray, or plant material via FastTrack. Always check the prohibited items list before sending internationally.
How Do I Track a Package or Contact Jamaica Post?
Jamaica Post provides online tracking for local and international shipments through its Track and Trace system. For local packages, use your receipt number. For international shipments arriving in Jamaica, use the sender’s tracking reference. Tracking updates typically appear within 24 hours of a package being processed at the Central Sorting Office.
If you receive a collection notice in your mail, the name of the post office where your item is held is stamped on the notice itself. Bring the notice, a valid national ID, and any customs fees that may apply. Jamaica Customs (Tel: 948-9734) handles any customs fee queries at the CSO on South Camp Road.
Is Jamaica Post Open on Public Holidays?
No. All Jamaica Post offices and postal agencies close on every national public holiday. Mail delivery is also suspended on these dates. Jamaica has 11 official public holidays per year. If you need to send an urgent item around a holiday, use the online postage calculator or call ahead to plan your visit for the business day before or after the closure.
| Public Holiday | Date | Jamaica Post |
|---|---|---|
| New Year’s Day | January 1 | Closed |
| Ash Wednesday | February 18 | Closed |
| Good Friday | April 3 | Closed |
| Easter Monday | April 6 | Closed |
| Labour Day | May 23 (obs. May 25) | Closed |
| Emancipation Day | August 1 | Closed |
| Independence Day | August 6 | Closed |
| National Heroes’ Day | October 19 | Closed |
| Christmas Day | December 25 | Closed |
| Boxing Day | December 26 | Closed |
Tips for Visiting a Jamaica Post Office
- ✓Go Tuesday–Thursday morning. Mid-week mornings between 9 am and 11:30 am have the lightest queues at most Jamaica Post offices across the island.
- ✓Don’t seal your EMS package. Contents must be checked and verified at the counter before the package can be accepted. Arrive with it open to avoid delays.
- ✓Check the postage calculator online first. The Jamaica Post postage calculator gives you an accurate cost before your visit so you can bring the right amount.
- !Bring ID for parcel collection. A valid national ID (passport, voter’s card, or driver’s licence) is required to collect any parcel or registered mail item.
- !Budget extra time at the CSO. The Central Sorting Office on South Camp Road handles customs clearance — queues can be long, especially when international parcels arrive in volume.
- ✕Don’t send prescription medication internationally without a prescription copy. Ministry of Health officials inspect prescription items. A prescription must accompany the medication.
- →Use Zip Mail for same-day delivery within Jamaica. It’s faster than ordinary post and includes pickup service — the most efficient option for urgent local documents.
Step-by-Step: How to Send a Package Through Jamaica Post
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1
Choose your service Decide between local ordinary mail, Zip Mail (same/next-day local), EMS (international 3–5 days), FastTrack (international guaranteed), or standard parcel post. If you’re unsure, use the postage rates page to compare costs and transit times.
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2
Check the prohibited items list Jamaica Post cannot accept jewellery, body spray, plant material, or certain liquids via FastTrack. Review the prohibited items list before packaging.
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3
Package your item correctly Do not seal EMS packages before arriving — staff must inspect the contents. For standard parcels, seal securely, label clearly with sender and recipient addresses, and pad any fragile contents.
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4
Visit your nearest Post Office during weekday hours All Jamaica Post offices are open Monday–Friday, 8:00 am–5:00 pm. Saturday service is available at Greater Portmore, Half-Way-Tree, Constant Spring, and Liguanea (9:00 am–1:00 pm).
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5
Pay and receive your tracking number Pay by cash at the counter. For EMS and FastTrack, you’ll receive a tracking reference immediately. Keep your receipt — it contains the tracking number and proof of postage.
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Track your item online Visit the Jamaica Post Track and Trace tool, enter your tracking number, and select local or international. Updates appear within 24 hours of processing at the CSO.
Frequently Asked Questions
All Jamaica Post offices open at 8:00 am and close at 5:00 pm, Monday through Friday. This applies island-wide, from the General Post Office in Kingston to rural branch offices. Four locations — Greater Portmore, Half-Way-Tree, Constant Spring, and Liguanea — also open Saturdays, 9:00 am–1:00 pm.
According to the official Jamaica Post FAQ, exactly four offices open every Saturday from 9:00 am to 1:00 pm: Greater Portmore P.O. (876-220-0029), Half-Way-Tree P.O., Constant Spring P.O., and Liguanea P.O. (876-223-3904). All other offices are closed on Saturdays.
No. All Jamaica Post offices and postal agencies are closed on every national public holiday. In , Good Friday falls on April 3 and Christmas Day on December 25. Mail delivery is also suspended on these dates. Plan to send urgent items at least 2–3 business days before any public holiday.
Jamaica Post operates 237 Post Offices and 164 Postal Agencies — a total of over 400 postal service points across all 14 parishes. The largest concentration is in the Kingston and St Andrew areas, where the four Saturday-opening offices are also located.
Standard international mail typically takes 7–21 days. EMS express service delivers in 3–5 business days to and from 17 countries including the US, Canada, UK, and Caribbean nations. FastTrack provides a guaranteed delivery timeline to a wider international network. Delivery times may vary during peak periods or public holidays.
When a parcel arrives for you, Jamaica Post leaves a collection notice in your mailbox. The name of the holding post office is stamped on the notice. Bring the notice plus a valid national ID to collect. If a customs fee applies, Jamaica Customs handles fee queries at the CSO on South Camp Road (Tel: 948-9734).
Jamaica Post delivers ordinary mail to home and business addresses island-wide, but parcel delivery to the door is not guaranteed for all areas. The Zip Mail service includes home pickup and delivery for same-day or next-day local delivery. For rural areas, collection from the nearest post office is often required for parcels.
Yes. Bill payment services are available at all full Post Offices during weekday hours (8:00 am–5:00 pm). This includes utility bills and select government payments. Postal Agencies do not offer bill payment — you must visit a full Post Office branch for this service.
Related Guides
If you’re navigating Jamaica’s government service hours, a few related resources are worth bookmarking. The Tax Administration Jamaica (TAJ) keeps similar weekday hours — 8:30 am to 4:00 pm Monday–Wednesday and 8:30 am to 3:00 pm Thursday–Friday — and also has a Portmore office with Saturday service. For banking, Scotiabank Jamaica and NCB Jamaica both close significantly earlier than Jamaica Post, wrapping up at 2:30 pm–4:00 pm on weekdays. The Passport and Immigration Agency (PICA) handles passport collection and immigration services, opening at 6:30 am at select locations. For a full list of what’s open on any given public holiday, the official Jamaica public holiday calendar is the definitive reference.
Sources
- Jamaica Post — About Us page: official confirmed hours Mon–Fri 8:00am–5:00pm, Saturday selected locations 9:00am–1:00pm
- Jamaica Post — Official FAQ page: Saturday offices confirmed as Greater Portmore, Half-Way-Tree, Constant Spring and Liguanea, 9am–1pm
- Jamaica Post — Locations directory: parish-by-parish post office and agency finder
- Jamaica Information Service — Postal Corporation of Jamaica profile: agency overview and Postmaster General details
- WorkandJam.com — Post Offices in Kingston: branch addresses and telephone numbers for Kingston offices
- WorkandJam.com — Jamaica Post St Andrew: Liguanea address and agency hours confirmed
- WorkandJam.com — Jamaica Post St James: Montego Bay branch addresses and phone numbers
- FindYello — Jamaica Post HQ listing: Central Sorting Office contact details and service description
- Jamaica Post — FastTrack service page: international delivery specifications and prohibited items
- Jamaica Post — EMS service page: EMS destinations and delivery timeline (3–5 business days to 17 countries)
- Ship24 — Jamaica Post tracking guide: postage rates context, JMD $60–$2,400 local; $120–$860 overseas parcels
