DHL Jamaica is open Monday to Friday, 8:30 AM β 5:00 PM. All branches β including Kingston and Montego Bay β are closed on Saturday and Sunday.
DHL Opening Hours in Jamaica β Full Weekly Schedule
DHL Jamaica operates two Express ServicePoints across the island β one in Kingston and one in Montego Bay. Both locations follow identical opening hours: Monday to Friday, 8:30 AM to 5:00 PM. There are no weekend hours at either branch.
Whether you need to drop off a parcel for international courier delivery, collect a shipment, or get a shipping quote, you must visit during weekday business hours. Planning your visit outside those times β particularly on a Saturday β will result in a wasted trip, as all DHL service points in Jamaica are closed on weekends.
| Monday | 8:30 AM β 5:00 PM | Open |
| Tuesday | 8:30 AM β 5:00 PM | Open |
| Wednesday | 8:30 AM β 5:00 PM | Open |
| Thursday | 8:30 AM β 5:00 PM | Open |
| Friday | 8:30 AM β 5:00 PM | Open |
| Saturday | β | Closed |
| Sunday | β | Closed |
Even though DHL Jamaica branches close at 5:00 PM, you can track your shipment any time through DHLβs online tracking portal or the DHL Express mobile app β no branch visit required.
DHL Kingston Branch β Opening Hours & Location
The DHL Express ServicePoint in Kingston is the main hub for courier services in the capital. It is located at 19 Haining Road, Kingston, Saint Andrew β staffed by Certified International Specialists who handle both export and import shipments to and from more than 220 countries and territories worldwide.
| Monday | 8:30 AM β 5:00 PM | Open |
| Tuesday | 8:30 AM β 5:00 PM | Open |
| Wednesday | 8:30 AM β 5:00 PM | Open |
| Thursday | 8:30 AM β 5:00 PM | Open |
| Friday | 8:30 AM β 5:00 PM | Open |
| Saturday | β | Closed |
| Sunday | β | Closed |
Kingston Branch Contact Details
| Detail | Information |
|---|---|
| Address | 19 Haining Road, Kingston, Saint Andrew |
| Phone | (876) 920-0010 |
| Opening Time | 8:30 AM (Monday β Friday) |
| Closing Time | 5:00 PM (Monday β Friday) |
| Saturday Hours | Closed |
| Sunday Hours | Closed |
| Payments Accepted | Cash, Mastercard, Visa, American Express |
The Kingston branch can get busy from late morning. If you need to ship or collect a parcel, try to arrive between 8:30 AM and 10:30 AM on a weekday to avoid queues. Friday afternoons tend to be the busiest period.
DHL Opening Hours in Montego Bay β Sunset Boulevard Branch
For residents and businesses in St. James, Westmoreland, Hanover, and the surrounding parishes, the DHL Express ServicePoint in Montego Bay is your closest drop-off and collection point. It is located at 14 Sunset Boulevard, Montego Bay and follows the same business hours as the Kingston branch.
| Monday | 8:30 AM β 5:00 PM | Open |
| Tuesday | 8:30 AM β 5:00 PM | Open |
| Wednesday | 8:30 AM β 5:00 PM | Open |
| Thursday | 8:30 AM β 5:00 PM | Open |
| Friday | 8:30 AM β 5:00 PM | Open |
| Saturday | β | Closed |
| Sunday | β | Closed |
Montego Bay Branch Contact Details
| Detail | Information |
|---|---|
| Address | 14 Sunset Boulevard, Montego Bay, Saint James |
| Phone | (876) 920-0010 |
| Opening Time | 8:30 AM (Monday β Friday) |
| Closing Time | 5:00 PM (Monday β Friday) |
| Saturday Hours | Closed |
| Sunday Hours | Closed |
| Payments Accepted | Cash, Mastercard, Visa, American Express |
Is DHL Open on Saturday in Jamaica?
No β DHL Jamaica is closed on Saturday. Both the Kingston and Montego Bay service points are closed on Saturdays and Sundays. This is one of the most common questions people search for before heading to a branch, so itβs worth being clear: there are no DHL Saturday opening hours in Jamaica at either official service point.
If you have a time-sensitive Saturday shipment, your best option is to use MyDHL+ to arrange a courier pickup from your address on the following Monday, or to schedule pickup in advance through DHLβs online platform.
DHL Jamaica opening hours do not include Saturdays or Sundays at any branch. For weekend shipment needs, use the DHL Express mobile app or mydhl.express.dhl to book a weekday pickup.
DHL Saturday Hours β Quick Reference
- β Kingston β 19 Haining Road β Closed Saturday
- β Montego Bay β 14 Sunset Boulevard β Closed Saturday
- β Online tracking β Available 24/7 via dhl.com
- β MyDHL+ shipment booking β Available online at any time
DHL Jamaica Holiday Hours β Public Holiday Closures
DHL Jamaica typically closes on Jamaican public holidays. If a national holiday falls on a weekday, you should expect the branch to be closed on that day. This applies to both the Kingston and Montego Bay service points.
Key public holidays in Jamaica to be aware of when planning your courier pickup or parcel collection include:
| Public Holiday | Expected DHL Status |
|---|---|
| New Yearβs DayJanuary 1 | Closed |
| Ash WednesdayFebruary/March (varies) | Verify Locally |
| Good FridayMarch/April (varies) | Closed |
| Easter MondayMarch/April (varies) | Closed |
| National Labour DayMay 23 | Closed |
| Emancipation DayAugust 1 | Closed |
| Independence DayAugust 6 | Closed |
| National Heroes DayThird Monday in October | Closed |
| Christmas DayDecember 25 | Closed |
| Boxing DayDecember 26 | Closed |
Holiday hours are subject to change. Before visiting DHL on or around a public holiday, call (876) 920-0010 or check the official DHL Jamaica locations page to confirm branch hours.
What to Bring to DHL Jamaica β Visit Tips
To avoid delays at the branch and ensure your shipment is processed efficiently, make sure you arrive with everything you need. DHL Jamaicaβs service points are professional walk-in courier locations β but a little preparation goes a long way.
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1
Bring a valid government-issued photo ID You will need a passport, national ID, or driverβs licence to send or collect any shipment at a DHL service point in Jamaica.
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2
Know your recipientβs full name and address International courier shipments require a complete delivery address and contact details for the receiver. Have this ready before you arrive at the branch.
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3
Declare the value of your items If you are shipping goods (not documents), bring proof of value β such as a commercial invoice or receipt β to support customs clearance at the destination country.
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4
Leave your package unsealed DHL has the right to inspect shipments. If you are using your own packaging, leave it unsealed so the agent can check the contents before processing.
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5
Have your payment method ready DHL Jamaica accepts cash, Visa, Mastercard, and American Express. No other forms of payment are currently accepted at the service points.
You can create your shipment online at mydhl.express.dhl before visiting the branch. This means less paperwork at the counter and faster processing β especially useful during busy periods like Friday afternoons or before public holidays.
DHL Jamaica Services β What You Can Do at the Branch
During DHL opening hours at any Jamaica service point, a range of international and domestic courier services are available. Here is what you can do at either the Kingston or Montego Bay branch:
If you are a business account holder, you can also arrange drop-off and pickup at the branch. The Kingston service point additionally offers Visa Services β a useful option for those needing to send documentation for visa applications abroad.
DHL Jamaica Shipping Rates β Get a Quote
Shipping rates vary by destination, weight, and service type. The most accurate way to get a quote for your specific shipment is to use the MyDHL+ platform, which gives you real-time pricing before you visit the branch. Alternatively, you can speak directly to a Certified International Specialist at either the Kingston or Montego Bay location during business hours.
DHL Jamaica β Frequently Asked Questions
DHL Jamaica is open Monday to Friday from 8:30 AM to 5:00 PM. This applies to both the Kingston branch (19 Haining Road) and the Montego Bay branch (14 Sunset Boulevard). There are no Saturday or Sunday hours at either location.
No. DHL Jamaica does not have Saturday opening hours. All service points β including Kingston and Montego Bay β are closed on Saturdays and Sundays. If you need to send a parcel over the weekend, you can book online through mydhl.express.dhl to schedule a Monday pickup.
DHL Jamaica opens at 8:30 AM and closes at 5:00 PM, Monday through Friday. These hours apply to both the Kingston and Montego Bay branches and are consistent year-round (except on public holidays, when branches may be closed).
There are two DHL Express ServicePoints in Jamaica: Kingston at 19 Haining Road, Saint Andrew, and Montego Bay at 14 Sunset Boulevard, Saint James. To find your nearest branch, visit the DHL Jamaica locations page. Both branches can be reached by calling (876) 920-0010.
The DHL Express ServicePoint in Montego Bay is open Monday to Friday, 8:30 AM β 5:00 PM. The branch is located at 14 Sunset Boulevard, Montego Bay, Saint James, and is closed on Saturdays, Sundays, and Jamaican public holidays.
DHL Jamaica branches typically close on Jamaican public holidays, including Christmas, Independence Day, Emancipation Day, Good Friday, and Easter Monday. Always call ahead on (876) 920-0010 or check the official DHL website before visiting during a holiday period to confirm whether the branch will be open.
Yes. DHLβs tracking service is available 24 hours a day, 7 days a week through the DHL tracking portal or the DHL Express mobile app. You do not need to visit a branch to track your parcel β just enter your tracking number online.
DHL Jamaica accepts cash, Visa, Mastercard, and American Express at both the Kingston and Montego Bay service points. If you are paying online through MyDHL+, a credit card is required.
No account is required to ship or collect at a DHL service point in Jamaica. Walk-in customers are welcome during business hours. However, having a DHL account unlocks benefits such as drop-off and pickup options, preferred rates, and billing flexibility. You can open an account through DHL Jamaicaβs website.
Sources
- DHL Express β Kingston Service Point (Official) β Opening hours, address, and services confirmed for 19 Haining Road, Kingston
- DHL Express β Montego Bay Service Point (Official) β Opening hours, address, and services confirmed for 14 Sunset Boulevard, Montego Bay
- DHL Express β All Jamaica Locations β Full list of DHL service points across Jamaica
- MyDHL+ Jamaica β Online shipping, booking, rate quotes, and tracking for Jamaica customers