7Krave opens at 10:00 AM Monday through Saturday and 11:00 AM on Sundays, closing at 8:00 PM daily. Restaurant availability within the app varies by location and day.
7Krave Opening Hours — Full Weekly Schedule
7Krave operates as a delivery platform, which means its hours reflect when you can place orders and expect delivery — not a physical branch you walk into. The platform’s general operating hours across all regions are consistent, though the restaurants listed on 7Krave set their own opening and closing times.
| Monday | 10:00 AM – 8:00 PM | Open |
| Tuesday | 10:00 AM – 8:00 PM | Open |
| Wednesday | 10:00 AM – 8:00 PM | Open |
| Thursday | 10:00 AM – 8:00 PM | Open |
| Friday | 10:00 AM – 8:00 PM | Open |
| Saturday | 10:00 AM – 8:00 PM | Open |
| Sunday | 11:00 AM – 8:00 PM | Reduced Hours |
Individual restaurants on the 7Krave platform set their own hours. A restaurant listed on 7Krave may open later or close earlier than the platform itself. Always check the restaurant’s listing in the app before ordering.
7Krave Hours by Day — At a Glance
For most of the week, 7Krave is available for orders from 10:00 AM to 8:00 PM. On Sundays, the platform operates with a slightly later start at 11:00 AM. If you’re planning a Sunday lunch delivery, place your order after 11:00 AM to ensure everything goes through smoothly.
Keep in mind that peak delivery times — typically Friday evenings and Saturday afternoons — can lead to longer wait times. The 7Krave app will notify you if there’s a high-volume delay in your area.
Friday and Saturday evenings are the busiest delivery windows on 7Krave. If you need food delivered by a specific time, place your order well before 6:00 PM on those days to avoid delays.
7Krave Delivery Areas — Kingston, Montego Bay, Portmore & Ocho Rios
7Krave currently operates across four main regions in Jamaica. Whether you’re in Kingston, Portmore, Montego Bay or Ocho Rios, you can place orders through the app or website. The platform is continuing to expand, so delivery zones may grow over time.
When you open the 7Krave app, select your region from the top menu to see which restaurants and services are available near you. Coverage expands regularly, so check back if your area isn’t listed yet.
What Is 7Krave? Jamaica’s Food Delivery & Marketplace App
7Krave is Jamaica’s leading food delivery, grocery and retail marketplace app. It was created by Innovative Menu Solutions Ltd, a company based in Kingston, Jamaica. The platform was built to connect restaurants, grocery stores and retailers with Jamaican consumers through a simple, fast mobile ordering experience.
Beyond restaurant food delivery, 7Krave now offers three distinct services under one app. You can order a meal from a local restaurant, shop groceries from the 7KraveMart warehouse, or browse retail products in the 7Krave Marketplace — all in a single checkout.
The Three Services on 7Krave
- ✓ Restaurant Food Delivery — Browse menus, add to cart and have meals from Jamaica’s most popular restaurants delivered hot to your door. Covers breakfast, lunch, dinner and late-night orders.
- ✓ 7KraveMart Grocery Delivery — 7Krave runs its own grocery warehouse so stock is reliably available. Order fresh produce, pantry staples, beverages and household items for delivery in as little as one hour.
- ✓ 7Krave Marketplace (Retail) — Shop electronics, fashion, beauty products, home goods and more from trusted Jamaican vendors. Islandwide delivery is available through 7Krave’s logistics network.
7Krave also features a social layer: users can leave reviews, browse restaurant photos and follow other foodies. It’s more than just a delivery app — it’s a food community built for Jamaica.
7Krave is available as a free download on the App Store and on Google Play. You can also place orders on the 7Krave website at 7krave.com.
7Krave Hours on Jamaican Public Holidays
7Krave does not publish a separate schedule for Jamaican public holidays. As a delivery platform, its availability on holidays depends on whether the restaurants and stores listed on the app are open that day. The platform itself may still be active, but your order options will be limited to whichever businesses choose to operate on the holiday.
| Holiday | 7Krave Platform | What to Expect |
|---|---|---|
| New Year’s DayJanuary 1 | Varies | Fewer restaurants available. Pre-order if possible. |
| Ash WednesdayVaries | Varies | Some restaurants closed. Check app on the day. |
| Good FridayVaries | Varies | Limited options. Many restaurants close on Good Friday. |
| Easter MondayVaries | Usually Open | Better availability than Good Friday. Check the app. |
| Jamaica Independence DayAugust 6 | Usually Open | Many restaurants open. Good availability expected. |
| National Heroes Day3rd Monday, October | Varies | Mixed availability. Check the 7Krave app in advance. |
| Christmas DayDecember 25 | Varies | Very limited restaurant options. Most locations closed. |
| Boxing DayDecember 26 | Usually Open | More options than Christmas Day. App usually active. |
Never rely solely on this guide for holiday ordering. Always open the 7Krave app on the actual day to see which restaurants are live and accepting orders near you.
How to Place a 7Krave Order — Step by Step
Placing an order on 7Krave is straightforward whether you use the mobile app or the website. Here’s how to get food delivered to your door during 7Krave’s opening hours.
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Download the App or Visit 7krave.com Get the 7Krave app free on the App Store or Google Play. You can also order directly from the website if you prefer desktop ordering.
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Select Your Region Choose your area — Kingston, Portmore, Montego Bay or Ocho Rios — from the top menu. This filters restaurants and stores available near you.
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Browse Restaurants or Search for a Dish Search for a specific food item (e.g., “jerk chicken”) or browse by restaurant or cuisine type. Each listing shows the menu, photos and customer ratings.
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Add Items to Your Cart Select your items, customise where available and add them to your cart. You can order from a single restaurant or use the marketplace for mixed orders.
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Choose Delivery or Schedule for Later 7Krave offers immediate delivery or scheduled ordering. Pre-ordering is ideal for busy periods, special occasions or if you need delivery at a specific time.
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Pay and Track Your Order Complete checkout using cash, card or your 7Krave Wallet. Once confirmed, track your delivery in real time directly through the app.
7Krave Payment Methods — Cash, Card & Wallet
7Krave accepts multiple payment options so you’re never stuck at checkout. Here’s what’s available on the platform.
- ✓ Cash on Delivery — Pay the rider in cash when your order arrives. No card or app wallet needed.
- ✓ Debit & Credit Card — Pay online securely at checkout. If the card payment takes a few minutes to process, let it run — it usually goes through without cancelling.
- ✓ 7Krave Wallet — Top up a virtual wallet in the app and use it for quick checkouts. Good for regular users who want faster ordering without entering card details each time.
The 7Krave Wallet is the fastest way to pay. Top it up once and you won’t need to enter card details for every order. Great for frequent users in Kingston or Portmore who order regularly.
7Krave Delivery Fees — How Much Does 7Krave Charge?
This is one of the most common questions about 7Krave, and the straightforward answer is: there is no single fixed delivery fee. 7Krave does not publish a flat rate for restaurant food delivery. Each restaurant on the platform sets its own delivery fee, which is shown clearly at checkout before you confirm your order.
The only service with a publicly stated delivery fee is 7KraveMart — the grocery delivery arm. For restaurant orders, the fee depends on which restaurant you’re ordering from and where you’re located.
7KraveMart Grocery Delivery Fee
7KraveMart has a clear, confirmed fee structure — the only part of the 7Krave platform with a published flat delivery charge:
| Orders over $5,000 JMD | Free delivery | Free |
| Orders under $5,000 JMD | $300 JMD flat fee | $300 JMD |
If your 7KraveMart grocery total is close to $5,000 JMD, adding one extra staple — rice, cooking oil, a juice — can push you past the threshold and save the $300 delivery fee entirely.
Restaurant Food Delivery Fees
For restaurant orders, 7Krave does not set or publish a delivery fee. According to 7Krave’s own FAQ, the delivery charge is determined by each individual restaurant partner on the platform. The fee is displayed on the cart page before you confirm — so you always see the full cost before paying.
| Fee Type | Who Sets It | When You See It |
|---|---|---|
| Restaurant delivery feeFood orders | Each restaurant individually | Shown at cart/checkout — before you confirm |
| 7KraveMart grocery delivery feeGrocery orders | 7Krave (fixed rate) | $300 JMD flat, or free on orders over $5,000 JMD |
| Special delivery surchargeNon-standard situations | 7Krave (case by case) | Applies for motorcycle-inaccessible addresses, specific time windows, or failed delivery due to customer absence |
| Card authorisation holdCard payments only | 7Krave payment system | $1–$3 USD temporarily held then immediately reversed. Not a permanent charge. |
| App downloadThe 7Krave app itself | Free | No cost to download or browse. You only pay for what you order. |
What Affects Your 7Krave Delivery Fee?
Even without a fixed restaurant rate, a few factors typically influence the delivery charge you’ll see at checkout:
- → Your location — 7Krave’s delivery policy confirms service charges vary by area. Longer distances from a restaurant usually mean a higher fee.
- → The restaurant’s own policy — Each restaurant partner on 7Krave sets its own delivery rate. Some use a flat fee; others calculate by distance or order size.
- → Address accessibility — If your address cannot be reached by motorcycle, an additional surcharge may apply. This is explicitly listed in 7Krave’s delivery policy as a potential extra cost.
- → Scheduled time windows — Requesting a specific delivery time outside the standard estimated window may attract an additional charge.
Refunds and Late Delivery Compensation on 7Krave
If your order arrives with missing items, incorrect food or is significantly late, 7Krave does offer compensation. Refunds are processed back to your 7Krave Wallet immediately, or to your credit card within 5–7 business days on request. If a delivery takes longer than two hours, a partial or full refund of the delivery fee can be requested — handled at the company’s discretion.
Because restaurant delivery fees on 7Krave are not standardised, always review the full cart total before tapping confirm. The fee is clearly shown before you pay. If anything looks off, use the in-app live chat before placing the order.
7Krave Customer Service — How to Get Help
If you have a problem with your order, a billing issue or a general question about 7Krave, here’s how to reach the customer care team.
If there’s an issue with your food or delivery, first call the restaurant directly. For unresolved issues, reach out to 7Krave’s customer care team. Keep your order number ready — it speeds up the process significantly.
Other Food Delivery Options in Jamaica
7Krave isn’t the only food delivery service in Jamaica. If you’re not finding what you’re looking for on 7Krave — or if the restaurant you want isn’t listed — here are some related services and pages that may help.
Can I Still Order If a Restaurant Is Closed on 7Krave?
Yes — 7Krave has a feature called Hanker Order. If your favourite restaurant isn’t listed on the platform or is currently showing as closed, you can use Hanker Order to place a custom request from any restaurant of your choice, and 7Krave’s team will handle the pickup and delivery for you.
7Krave Opening Hours — Frequently Asked Questions
7Krave does not publish a fixed delivery fee for restaurant orders. Each restaurant on the platform sets its own delivery charge, which is shown at checkout before you confirm. For grocery orders via 7KraveMart, delivery is free on orders over $5,000 JMD and costs a flat $300 JMD on smaller orders. The 7Krave app itself is free to download.
The 7Krave app is free to download and use. Delivery is not always free — restaurant delivery fees are set by individual restaurants and vary. For 7KraveMart grocery delivery, orders over $5,000 JMD qualify for free delivery. Orders below that threshold incur a $300 JMD flat fee.
When paying by card on 7Krave, a small authorization hold of $1–$3 USD is placed on your card to verify it. This amount is immediately reversed and returned to your card — it is not a fee and does not affect your final order total.
7Krave opens at 10:00 AM Monday through Saturday. On Sundays, the platform becomes available from 11:00 AM. The platform closes at 8:00 PM every day. Keep in mind that individual restaurant hours within the app may differ.
7Krave closes at 8:00 PM daily, seven days a week. Restaurants listed on the platform may stop accepting orders before 8:00 PM, depending on their own kitchen closing times.
Yes, 7Krave is open on Sundays. Sunday hours are 11:00 AM to 8:00 PM — a one-hour later start compared to weekdays. Not all restaurants on the platform may be available on Sundays, so check the app for real-time options near you.
7Krave may still operate on Jamaican public holidays, but restaurant availability will vary significantly. On major holidays like Good Friday and Christmas Day, very few restaurants may be accepting orders. Always check the 7Krave app on the actual day for current availability in your area.
Yes. 7Krave delivers in Montego Bay, Kingston, Portmore and Ocho Rios. The grocery and marketplace services also offer islandwide delivery. The platform is actively expanding to additional regions across Jamaica.
Yes, the 7Krave app is free to download and free to browse. You pay for your food orders and, if you choose delivery, a delivery fee set by each restaurant. There are no subscription fees for standard use, though 7Krave does offer membership options.
You can email 7Krave at [email protected]. Their team responds to customer queries within two business days. For urgent order issues, use the in-app chat feature or call the restaurant directly.
Yes. 7Krave allows you to schedule orders for a future delivery time — useful for planning meals around work, events or busy periods. Select the “schedule for later” option at checkout and set your preferred delivery window.
7KraveMart is 7Krave’s own grocery delivery service. Unlike other platforms that pull from third-party supermarkets, 7KraveMart operates its own warehouse. This means the grocery stock is reliably available, carefully packed and delivered quickly — typically within an hour. 7KraveMart delivers islandwide across Jamaica.
7Krave accepts cash on delivery, debit and credit cards, and the 7Krave Wallet — a virtual wallet you top up in the app. The wallet is the quickest checkout option for regular users.
Sources
- 7Krave Official Website — platform overview, regions and ordering information
- 7Krave FAQ Page — company details, payment methods and ordering process
- 7Krave Legal FAQ — customer service contact details, delivery fees, refund policy and payment methods
- 7Krave Delivery Policy — full delivery terms, fee structure, refunds and special surcharges
- Google Play Store — 7Krave Listing — coverage areas, features and service descriptions
- Apple App Store — 7Krave Listing — user reviews and operational details
